Reset Password

CLICK HERE to download the complete Reset Pasword help file.

Select the correct user type (parent, staff, etc.) from the ‘Select User Type:’ dropdown menu.  Use this screen to create excel files of users such as staff members, parents and students, when you are ready to send them their temporary passwords. Use the excel in your mail-merged document when sending users how to login to SOIN. A sample document for staff and parents can be found in the Guides section of this site.

If a user forgets his or her passwords, adminsitrators can reset their password.  As a security measure, permanent passwords are encrypted for privacy, so you cannot retrieve a forgotten password  only reset them.  When the user with temporary password logs into SOIN, the user is presented a Change Password screen where the user can set their own pernmanent password.

From the left side menu, click on the Reset Password Module and link.  

1. Using the search criteria, you can search for the users whose password needs to be reset.
2. You can set a string such as 123123 or Newpassword as a password to all selected users. Enter the text in the New Password field.
3. You can extract users who have NEVER logged in to SOIN since a  certain date by entering a date in Never Logged In Since field. If a date is not selected, then the system will show users who have never logged in since the system was installed.
4. Click on Show User List.
5. Once the list matching the search criteria is displayed, ther are many options which become enabled.
6. You can select all users by checking off a check box next to the Last Login .
7. You can click on Reset Password button to reset the password of selected users. The six-digit temporary password allows the user to log in once,  then prompts to set a permanent password
8. Or you can Reset the Password and Export the selected users to Excel.
9. Or you can Export the selected users to excel by clicking on Export to Excel.